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ABOUT US

Innovation distinguishes between a leader and a follower ~ Steve Jobs

Bitsimba Telecommunications Ltd is one of the fastest-growing ICT solutions provider in Kenya and the entire of Africa with clients in over 40 countries. Our strong focus is on innovations in the areas of Web Hosting, Domain Name Service, Bulk SMS, Web Design and Development, Mobile Applications Development, Business Intelligence Software, Management Information Systems, Cyber Security, Search Engine Optimization, Unified Communication Technologies and Network Administration.

We have a highly skilled, competitive team of specialized professionals adept at providing the best expertise consultancy and ICT services. With our broad range, almost every facet of the ICT industry is well taken care of. Whether you’re a company or an individual, Bitsimba Telecommunications Ltd aims to provide you with the very state-of-the-art full service technology that is necessary for you as our client to keep you at the top of your niche and propel you to accomplish your ambitions.

Here at Bitsimba Telecommunications Ltd, we strive to ensure that we do respond rapidly to the fast changing technologies and clients’ demands by expanding our expertise and specializations to meet the diverse market preferences. This has in turn boosted the delivery of consistent reliable results setting us above the rest especially in this era of regulatory changes, mergers, acquisitions and globalization. We are proud to be termed as the most reliable ICT solutions provider.

With our wide base of clients, who are some of the leading, distinguished organizations in the different fields of Government, Banking, Medical, Transport, Hospitality, Retail Service, Real Estate etc., we are confident to say we know exactly what to do to cater to the complex ICT needs as well as the growing need of expanding small and mid-sized companies as well as maintaining the iconic at the top of their respective fields.

It is here at Bitsimba Telecommunications Ltd where your Business becomes our business as we define the future. In a bid to provide specialized ICT services to corporations and individuals, we have come up with a three Rules strategy to our customer satisfaction. To Own, Identify and Solve.

We believe that any ICT related problem must first be accepted, thought of and taken to be part of us before taking any action. We own all your difficulties in terms of time-loss, inefficiency, financial losses, insecurity, inefficient workflow systems, brand/reputation loss, litigation risks etc. and worry about them on your behalf before we look forward to identify and recommend the most appropriate and successful ICT solutions. For whatever area you choose to utilize us, you will find our professional ICT services to be an invaluable resource for your projects, and provide you with the advantages you need to stay ahead of the competition.

Once that is done, Bitsimba Telecommunications Ltd goes ahead to the Problem identification. A problem never exists in isolation; it is surrounded by other problems in space and time. Much time is spent here considering one problem can result from a chain of errors and mistakes until the root cause of the problem is discovered. With our competent, ethical and professional team of experts coupled with extensive research, we dig into deep understanding of the cause and effect of the new situation that we are experiencing. We seek to evaluate and understand the technology in application. Bitsimba Telecommunications Ltd will deal efficiently and effectively with issues of availability, performance, data quality, service upgrade and Security which are the vital aspects of any business.

The best way to escape from your problem is to solve it and the best way to solve your problem is to allow Bitsimba Telecommunications Ltd to be your trusted problem solver. We deal efficiently with the problem and try to bring down the cost substantially.

Passion:

Our Passion as Bitsimba Telecommunications Ltd is helping clients worldwide to build stronger businesses and maximize their competitive performance through innovative Technologies and processes. We deliver a distinctly superior experience to our clients by nurturing strong relationships and building strong local teams and capabilities. We are a growing team of professional problem solvers, thinkers and customer service professionals working hard to make an ICT champion that will stand out from the crowd and deliver sustained long term customer focused partnerships. We would love the opportunity to discuss your current situation and how we may be of help to you.

Vision:

To be the most Innovative ICT solutions Provider.

Mission:

An innovative team, well equipped to unlock the potential of businesses and impact communities, through the provision of innovative and state-of-the art ICT solutions and by so doing propel them to the heights of excellence.

 

Core Values:

  • Integrity
  • Excellence
  • Innovation
  • Diligence
  • Empathy

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Why clients choose us

Bitsimba Telecommunications prides itself in housing the best brains in the industry who are also thoroughly professional. Beyond that is unmatched infrastructure which propels us to the 99.9% satisfaction guarantee. We are so confident about this that we offer you a 30 days money back guarantee if not satisfied.

Flexible Solutions

Agility and Empathy

We are fully aware that different businesses have different sizes and capabilities, and for this reasons we have made our solutions flexible to the reach of everyone. We have gone ahead to ensure that our prices are fair enough for everyone so that you can concentrate on growing your business without unnecessary worries. All our prices are also inclusive of tax.

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Backups Available

stability and speed

We have gone ahead of our competitors to ensure that all our clients, regardless of their packages, enjoy maximum protection, stability and availability of data. No down times  plus we take it seriously to have regular back ups for every data. These back ups are multiple and securely stored in different locations to ensure that in case of any need we can’t fail to restore your data.

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Robust Infrastructure

A Mark of Excellence

All our solutions ride on a robust and secure state-of-the-art infrastructure. Our servers are Raid 10 with SSD storage a rarer thing to get and this has made us 300% faster than our competitors. Time and profit go hand in hand, we utilize every opportunity to ensure our clients are the best in their niche. We are ever keeping abreast with new technologies and innovations ensuring our clients are the leading in their industries.

24/7 Support

Award Winning

Support in the tech sector is not a privilege but your right. Here  at Bitsimba Telecommunications we have a professional team waiting to handle that no matter the time of the day and that includes holidays too. The response from this department is almost instant to ensure your business doesn’t stop. We have diverse ways of communication to suit your knowledge, experience, expectations and personality.

Dedicated Team

Diligence and Professionalism

We have a thoroughly dedicated team that is passionate about what it does and this is what sets us apart from the crowd. We take every client’s problem like it is ours and we do not rest until we provide a solution and a thorough follow up thereafter. All our departments are manned 24/7 ensuring that our clients interact with real persons and not automated systems. We have strong vision and mission as a company that guides us in our every day activities and solid core values.

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