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Why us

Why us?

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” ~ Mahatma Gandhi

There is every reason to choose Bitsimba Telecommunications Ltd. It is simply a choice of excellence. We are people who are passionate about what they do and we’ll stop at nothing to ensure complete client satisfaction.

Our passion, Vision, Mission and core values are part of why clients choose us and why we would consider ourselves the best candidate to work for you.

Passion:

Our Passion as Bitsimba Telecommunications Ltd is helping clients worldwide to build stronger businesses and maximize their competitive performance through innovative Technologies and processes. We deliver a distinctly superior experience to our clients by nurturing strong relationships and building strong local teams and capabilities. We are a growing team of professional problem solvers, thinkers and customer service professionals working hard to make an ICT champion that will stand out from the crowd and deliver sustained long term customer focused partnerships. We would love the opportunity to discuss your current situation and how we may be of help to you.

Vision:

To be the most Innovative ICT solutions Provider.

Mission:

An innovative team, well equipped to unlock the potential of businesses and impact communities, through the provision of innovative and state-of-the art ICT solutions and by so doing propel them to the heights of excellence.

 

Core Values:

  • Integrity
  • Excellence
  • Innovation
  • Diligence
  • Empathy

Bitsimba Telecommunications

Why clients choose us

Bitsimba Telecommunications prides itself in housing the best brains in the industry who are also thoroughly professional. Beyond that is unmatched infrastructure which propels us to the 99.9% satisfaction guarantee. We are so confident about this that we offer you a 30 days money back guarantee if not satisfied.

Flexible Solutions

Agility and Empathy

We are fully aware that different businesses have different sizes and capabilities, and for this reasons we have made our solutions flexible to the reach of everyone. We have gone ahead to ensure that our prices are fair enough for everyone so that you can concentrate on growing your business without unnecessary worries. All our prices are also inclusive of tax.

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Backups Available

stability and speed

We have gone ahead of our competitors to ensure that all our clients, regardless of their packages, enjoy maximum protection, stability and availability of data. No down times  plus we take it seriously to have regular back ups for every data. These back ups are multiple and securely stored in different locations to ensure that in case of any need we can’t fail to restore your data.

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Robust Infrastructure

A Mark of Excellence

All our solutions ride on a robust and secure state-of-the-art infrastructure. Our servers are Raid 10 with SSD storage a rarer thing to get and this has made us 300% faster than our competitors. Time and profit go hand in hand, we utilize every opportunity to ensure our clients are the best in their niche. We are ever keeping abreast with new technologies and innovations ensuring our clients are the leading in their industries.

24/7 Support

Award Winning

Support in the tech sector is not a privilege but your right. Here  at Bitsimba Telecommunications we have a professional team waiting to handle that no matter the time of the day and that includes holidays too. The response from this department is almost instant to ensure your business doesn’t stop. We have diverse ways of communication to suit your knowledge, experience, expectations and personality.

Dedicated Team

Diligence and Professionalism

We have a thoroughly dedicated team that is passionate about what it does and this is what sets us apart from the crowd. We take every client’s problem like it is ours and we do not rest until we provide a solution and a thorough follow up thereafter. All our departments are manned 24/7 ensuring that our clients interact with real persons and not automated systems. We have strong vision and mission as a company that guides us in our every day activities and solid core values.

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