Hi {$client_name}
This is to inform you that one of our data center Reliable has reported a incident
Leading to an outage of our 5 servers namely SBG102, SBG103, SBG104, SBG105, SBG201.
The said datacenter is currently in isolation to contain the situation which may take longer.
SOLUTION:
We have activated our disaster recovery to help restore the services.
This can take up to seven (3) days to fully restore the services.
We sincerely apologize for the inconvenience caused.
Friday, March 26, 2021
